Ideal Township

Crow Wing County - Minnesota

Text-to-911 Service Available Statewide

Wednesday, February 14, 2018

In an emergency, dialing 911 is a call for help. But people with hearing loss or those who must remain quiet in a dangerous situation aren’t able to place a call safely or at all.  That’s why the Department of Public Safety Emergency Communication Networks (DPS-ECN) has worked with stakeholders around Minnesota to develop Text-to-911 on Minnesota’s Next Generation 911 (NG911) network. DPS-ECN announced today that Minnesotans are now able to use the service throughout the state. 

  • Text-to-911 is now available throughout Minnesota. The service was deployed in December 2017.
  • Text-to-911 can be the first contact option for individuals who are deaf, deafblind, hard of hearing, or those with speech impairments.
  • Text-to-911 should only be used when a person can't safely make a voice call.
    Examples:
    - When someone must stay quiet to remain safe.
    - if peer pressure is strong.
  • Text-to-911 is a discreet way to report domestic violence, home invasions, human trafficking, and suicidal individuals.

HOW TO TEXT 911

  1. Enter the numbers 911 in the "To" field.
  2. Text your exact location and type of emergency.
  3. Send the message.
  4. Promptly answer questions and follow instructions.

Download the following documents to get more info.

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